Pre-launch policy: Warranty periods and return time limits must be confirmed before accepting live orders.
Compatibility first
Please match the exact phone brand and model before ordering. If you are unsure, contact Banu Mobile Service before payment.
Warranty
The confirmed warranty duration and coverage will be displayed on each real product page. Demo catalogue items do not include a real warranty and are not for sale.
Faults, damage and returns
If an item arrives damaged or appears faulty, keep the product, packaging and order details and contact support promptly. Eligibility may require inspection and proof of purchase. Final return time limits, exclusions, shipping responsibility and refund timing must be approved before launch.